HANDSPRING 3.5.2v1.4 UPDATER FOR VISOR PLATINUM & VISOR PRISM HANDHELDS

Handspring 3.5.2v1.4 Updater installs a Palm OS(r) software update for all Visor Platinum and Visor Prism handhelds in all languages. This update provides the following:

1. Improved Graffiti writing performance on the Visor Prism handheld. 

2. Modem HotSync operation capability that was not previously implemented. A modem HotSync operation can be used to perform synchronization remotely. Using your handheld with a communications Springboard module, you can dial into an analog modem that is connected to your PC or Mac and synchronize your data.

3. Fixes Connection method editing. After modifying the default profiles in the Connection section of Preferences, a USB HotSync operation or IR synchronization - which worked previously - would fail. 

4. Fixes bitmap compression. When viewing images or objects that have been compressed, the image data may be corrupted. 

This update will not affect data stored on your Visor handheld.


INSTALLATION REQUIREMENTS

Visor Platinum and Visor Prism handhelds running Palm OS v. 3.5.2H


INSTALLATION INSTRUCTIONS

1. Double-click the HsExtensions.prc file on your desktop to launch the Palm Install Tool. Select the user name of the handheld on which you would like to install the update. 

2. Perform a HotSync operation. This will install the updater to your handheld. 

3. After the HotSync operation, you should receive a message on your Visor that says "You now need to reset your handheld computer by tapping the button below". Tap the Reset button and the handheld will restart with the update installed.

4. To verify that the update is installed, go to the Applications Launcher screen, tap the Menu icon and choose the Info menu. In the Info window, tap the Version box at the bottom. The Palm OS software version at the top will now display "Palm OS(r) v. 3.5.2H1.4". You can further verify the presence of the update by scrolling down the data list and looking for "HsExtensions 3.5.2 v. 1.4".

5a) Windows users - Perform another HotSync operation to back-up this update to your Palm Desktop user folder (Note: when you hard reset your Visor, the update will be removed from the handheld's memory, but it will be restored with the next HotSync operation if you use the same user name. If you set up your Visor with a different user name, you should reinstall HsExtensions.prc using the Install Tool in the Palm Desktop program group.)

5b) MacOS users - If you hard reset your Visor, reinstall HsExtensions.prc using the Install Handheld Files.


NEED HELP?

For help with installing or using Handspring 3.5.2v1.4 Updater, call Handspring Technical Support: (716) 871-6448. 8am to 10pm Eastern Standard Time Monday through Friday and 10am to 7pm Saturday and Sunday.

For help with any other questions regarding Handspring 3.5.2v1.4 Updater, call Handspring Customer Care: (888) 565-9393. Seven days a week, 24 hours a day.
