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                       Email Conduit Update README
                            November 2, 1998
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         Copyright 1998 3Com Corporation and its subsidiaries

This README file contains important information about this update
release.  It is not a complete version of Palm Desktop software 
and only updates the Email HotSync conduit.


PURPOSE
=======

This update is intended for current Palm Desktop software v3.0 users 
who have experienced problems with Email HotSync.  This update
corrects a situation where the HotSync process will fail while
trying to synchronize email messages with a very large number of
recipients.  The exact number of email recipients that will
trigger the problem depends on the mail system being used. 

This update replaces the Email conduit file on the desktop.  The
new email conduit will correctly detect those email messages
with a significant number of recipients.  In these cases, the
message "(The content of this field was too large.  The entire 
e-mail is available in your E-Mail application.)" will be transferred
to the handheld in place of the distribution list itself.

Usage Note: When reading email messages on the handheld, the message 
headers are normally not displayed.  To show them, tap on the Show 
Header icon in the upper-right corner.  This will show all of the 
message recipients.


VERSION CHECK
=============

To verify if the updated email conduit file is installed, do the
following:

1. Using Explorer, go to the Palm directory (normally "c:\Palm" or
   "c:\Pilot").
2. Find and select the Mail20.dll file.
3. Right-click and select Properties.
4. Select the General and Version tabs to confirm the version:

               Modified Date           File Version
               ----------------------  ------------
Original        2/26/1998 3:00:00 pm      3.0.0
Corrected      11/ 2/1998 3:02:00 pm      3.0.2


INSTALLATION
============

After downloading the update file (emailupd.exe) from the web, do 
the following:

 - Close the Palm Desktop software if running.
 - Close HotSync Manager software if running.
 - Using Windows Explorer, locate the directory where the 
   emailupd.exe file is stored (normally c:\Temp).
 - Double-click on emailupd.exe to extract the file into a temporary 
   directory. 
 - Find the directory that contains the Palm Desktop. (The default 
   directory is "c:\Palm" but, if you installed the Palm Desktop on 
   top of an earlier version, the directory may be labeled 
   "c:\Pilot".) 
 - Drag-and-drop the Email20.dll file from the Temp directory
   into the Palm directory. 
 - Click "OK' when asked if you wish to replace the existing file.
 - Restart HotSync Manager and Palm Desktop software.


TECHNICAL SUPPORT INFORMATION
=============================
Palm Computing / 3COM Corporation	

Phone: 847-676-1441
URL:   www.palm.com
Email: support@palm.com

Outside the U.S., please refer to the list below:

Australia:
1800 678-515
support@palm-au.com

Canada:
905 305-6530
support@palm.com

New Zealand:
0800 446-398
support@palm-nz.com

U.K.:
0171 867 0108
eurosupport@palm.3com.com

Please refer to the Worldwide Customer Support card for a complete 
technical support contact list.