Overview

Screen Layout

Options

How to call from "Contacts"

How to call within Simple Call

How to call using "Speaker"

Problems communicating with the phone

Support

Simple Call is a Pocket PC application that allows the user to dial a "Contacts" telephone number directly from the Pocket PC. Simple Call can be invoked from the "Contacts" application or run independently.

To dial direct from the "Contacts" application Simple Call installs a "Call Now" menu item on the "Tools" menu bar or the pop up menu. Just select "Call Now" to use Simple Call to dial your selected contact's telephone number.

The Simple Call screen layout emulates a telephone keypad

On depressing any of the "0" through "9", "*" or "#" buttons the DTMF (Dual Tone Multiple Frequency) tone will be played (if sounds are enabled in "Options").

Buttons "2" through to "9" also show the usual alphabet letters for alphabetic dialling.

The "Dial" button is depicted by a green uplifted telephone handset symbol.

The "Hangup" button is depicted by a red idle (horizontal) telephone handset symbol.

The "Delete" button is smaller and is depicted by a triangle pointing to the left.

The "+" button is used to indicate an international call and will be replaced by the appropriate dialling code.

The "P" button implements a 1 second pause when dialling.

The drop down combo box at the top of the display will be populated with a contact's associated telephone numbers and/or allows direct input via the number buttons or the keyboard.

The status bar at the bottom of the screen display provides information messages.

To access the options dialogue box select File > Options from the menu.

Prefix contact numbers with - If you need to prefix telephone numbers before dialling, e.g. 9, enter the prefix in the "Prefix contact numbers with" input box.

Remove (x) from contact numbers - Ticking this option will automatically remove numbers in parentheses from contact telephone numbers ie "+44 (0) 123 456789" will be displayed as "+44123456789".

Turn off sounds - Ticking this box disables the DTMF (Dual Tone Multiple Frequency) tones and confirmation beeps.

Bluetooth headset - Ticking this box allows the use of a Bluetooth headset.

Bluetooth headset delay - This should normally be set to a value of 30. If you are experiencing problems connecting with a Bluetooth headset this value can be adjusted to improve the performance.

Port - This drop down listbox allows you to select the communication port to use when communicating with the phone. The description of each port will vary slightly dependent on the Pocket PC OS and hardware configuration but as a general guide:-

Serial Cable - Select "Serial Cable on COM1:" or similar.

Infra Red - Select "Infrared Port" on Pocket PC CE3.0 or "COM3" on Pocket PC 2002 or similar.

Bluetooth - Select "Bluetooth Phone" or similar

Speaker - Select "Speaker" to use your Pocket PC speaker to dial via your phone.

If you are communicating over a serial cable you must also click the "Setup" button and set the serial communications parameters (see the operating instructions for your particular phone for details).

Depending on how you have Simple Call configured either connect your phone cable, align the IR port or make sure the Bluetooth link is functioning.

1. Run your "Contacts" application, if not already running

2. Highlight the contact you wish to call

3. There are two methods to initiate a call to the selected contact

Method 1: Select Tools > Call Now

Method 2: Hold down on the selection and select "Call Now" from the pop up menu.

4. Simple Call will appear and the drop down list box will contain all numbers associated with the selected contact, e.g. Home, Mobile etc. For verification the contact's name will be displayed in the status bar

5. Select an alternative number, if the required number is not displayed, by clicking on the down arrow of the drop down list

6. Click the "Dial" button (depicted by a green uplifted telephone symbol) to call the selected contact's number.

7. To cancel a call click the "Hangup" button (depicted by a red horizontal telephone symbol)

The status bar will display information messages as your call progresses

Depending on how you have Simple Call configured either connect your phone cable, align the IR port or make sure the Bluetooth link is functioning.

1. Run Simple Call, if not already running

2. Enter the number you wish to call by using the number buttons or the keyboard

3. Click the "Dial" button (depicted by a green uplifted telephone symbol) to call the number entered.

4. To cancel a call click the "Hangup" button (depicted by a red horizontal telephone symbol)

The status bar will display information messages as your call progresses

1. Ensure you have Simple Call configured to use "Speaker" in "Options". Dependant on your Pocket PC you may have to turn up the volume control to maximum.

2. Enter the number you wish to call either by using "Call Now" from your "Contacts" application or enter the number within Simple Call.

3. Click the "Dial" button (depicted by a green uplifted telephone symbol) to call the number entered.

4. Hold your Pocket PC close to the telephone mouthpiece so it can receive the DTMF (Dual Tone Multiple Frequency) tones

If you are experiencing problems communicating with the phone some points to consider are:-

1. The phone is busy especially if just powered up and talking on air. After powering on the phone leave for 2-3 mins before using Simple SMS.

2. The Pocket PC is still connected to the desktop PC. This will slow the performance and may prevent Infra Red access altogether if using the same COM port.

3. Other Infra Red or Bluetooth devices/phones are in range.

4. Sometimes the phone can get confused and think it still has a connection try powering the phone off and on.

5. The Infra Red or Bluetooth has turned off on the phone because it has not been used for a fixed period.

6. Most phones allow you to turn on the Infra Red or Bluetooth permanently, because of intermittent access it maybe best set to always on while using Simple Call.

7. Low power on the phone battery or Pocket PC will cause the Infra Red or Bluetooth to shut down.

Please email support@visualit.co.uk or visit our website at www.visualit.co.uk for any further help or assistance.